poko Privacy Policy — How your data is kept safe
Poko places the highest priority on protecting your personal data. This policy explains what data is collected, how it is used, and your rights.
Last updated: 2026
What types of information are collected?
When you use the poko platform, we collect various types of information. This data is used to improve our service quality and keep your account secure.
Account & Identity Information
During registration, we collect your name, email address, date of birth, and mobile number. For identity verification, you may also be asked for details from your national ID card or passport.
Device & Browser Information
Your device type, operating system, browser type, IP address, and access time are automatically recorded. This data is used to ensure security.
Payment Information
When transacting in Bangladeshi Taka (৳ / BDT) via bKash, Nagad, or Rocket, the related payment reference number and transaction history are saved. poko never collects or stores your full mobile banking PIN or password.
Usage Data
Information like which games you played, how long you stayed active, and which sections you spent the most time in is used to enhance our service.
What is the collected data used for?
Information is used to manage your login, verify your account, ensure security, and process payments.
Data is analyzed to develop new features and improve the quality of existing services.
Information is used to detect irregular transactions or suspicious activities and to protect accounts.
Contact information is used for important updates, account notifications, and customer support.
Learn about Cookies & Tracking Technologies
The poko website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use three types of cookies:
- Essential Cookies: These cookies are necessary to maintain your login session and support core platform functions. They cannot be disabled.
- Functional Cookies: This cookie is used to remember your preferred language and settings.
- Analytics Cookies: Cookies are used to monitor and improve site usage. You can disable these cookies.
You can manage or delete cookies through your browser settings. But completely disabling cookies may affect some platform features.
How long is information retained and who is it shared with?
Data Retention & Security
Your data is stored on encrypted servers. It is retained while your account is active and for the time required by legal obligations. Most personal data is deleted within a set time after account closure, but financial transaction records may be kept longer due to legal requirements.
Sharing Information with Third Parties
Poko does not sell or rent your personal data. Information may be shared only in these limited cases: (1) valid requests from Bangladeshi law enforcement; (2) with authorized payment gateway services for transaction processing (only necessary data); (3) with security services to detect fraud.
What rights do you have regarding your data?
As a poko user, you have the following rights regarding your personal data:
You can find out what information poko keeps about you. Contact support to request a copy of your data.
You can request corrections to inaccurate or outdated information. Most details can be updated directly via your account settings.
Unless legally required, you may request deletion of your data. After closing your account, data is automatically deleted after a specified period.
To exercise these rights or for any privacy-related inquiries, please reach out to us: [email protected]
Policy Changes & Contact Methods
Privacy Policy Updates
Poko may update this Privacy Policy as needed. Important changes will be announced on the platform. The updated policy takes effect from the published date. Continuing to use the platform means you agree to the changes.
Contact Us
For questions about this privacy policy, or requests to access, correct, or delete your information, please contact us at:
Email: [email protected]
For More Information FAQ and Terms & Conditions Page See.