poko Responsible Gaming — fun with control
Poko believes gaming should be a form of entertainment. Our goal is to ensure every user enjoys playing consciously, within limits, and in a healthy way.
Last updated: 2026
Our commitment to responsible gaming
Poko is more than just a gaming platform; it’s a centre for responsible entertainment. We believe gaming is truly enjoyable only when done with awareness. Our commitment is to provide every user with an environment where they can make their own decisions and easily set limits when needed.
Poko has introduced features tailored for Bangladesh players to help monitor gaming habits and keep themselves protected if needed. We never encourage excessive play but support balanced, healthy entertainment. Remember, gaming is for fun, not a source of income.
When to recognize risky gaming habits?
Signs of Financial Trouble
If you start using gaming funds to cover daily expenses, or chase losses by betting more, that’s a warning sign. Never borrow money to play or use family essentials for gaming.
Mental and behavioral changes
Be alert to signs like feeling restless or irritable without gaming, increasing playtime, withdrawing from friends and family, or hiding your gaming. Sleep problems or loss of focus can also be warning signs.
Verify yourself
Reflect on these questions: Am I spending more time or money than planned? Do I get upset after losses? Am I hiding my gaming from loved ones? If you answer “yes” to any, pause and evaluate your situation. poko is always here to support you.
How to start setting time and budget limits?
The most effective way to maintain healthy gaming habits is to set your limits in advance. poko gives you that option. Before you start playing, ask yourself: how much time and BDT can I afford to spend today?
Budget planning
- Only play with money you can afford to lose without affecting your daily life.
- Set aside a specific portion of your monthly entertainment budget for gaming and don’t exceed that limit.
- Avoid betting more money in an attempt to recover losses — this is the biggest mistake.
- Regularly review your transaction history and stay aware of your spending habits.
Time management
- Decide ahead of time how long you’ll play each day or week, and stick to that schedule.
- Make sure to spend time with family, friends, or hobbies before and after gaming.
- Avoid long gaming sessions before bedtime, as it can harm your sleep quality.
What are the benefits of self-control?
Poko users can set daily, weekly, or monthly deposit limits on their accounts. Once set, these limits take effect to help you stay within your budget. It’s a powerful tool for self-control.
If you feel you need a break, you can temporarily suspend your account for a chosen period. During this time, you won’t be able to access the platform, allowing you mental recovery. After the break, you can return as usual.
If you feel the need to take a prolonged break from gaming, you can apply for long-term self-exclusion. During this period, your account will be completely deactivated. It’s one of the toughest yet most responsible actions you can take.
Contact our support team to activate these features: [email protected]
Protecting minors & promoting life balance
Our policy on safeguarding minors
Poko strictly prohibits players under 18. Age is verified during registration and ID may be requested if verification is uncertain. If children or teens live in your home, use password protection on your device and always log out of your poko account. Keeping minors away from gaming is a responsibility every family shares.
Maintain life balance
Gaming should be a small part of life, not everything. Spending time with family, focusing on work or studies, exercising, and maintaining social connections are all more important. poko wants you to live a healthy, happy, balanced life.
Remember: Gaming should be for fun and stress relief — not to increase stress. If gaming negatively affects your life, take a break immediately and seek professional help if needed.
Have the courage to seek professional help
Sometimes managing it alone is hard — that’s not a weakness but awareness. If gaming negatively affects your life, relationships, or mental health, talk to a trusted person. Various mental health providers and helplines in Bangladesh offer confidential support.
Reach out to poko for direct support. Our team is always ready to help with account breaks, deposit limits, or long-term self-exclusion.
Email: [email protected]
For more info FAQ section And About us View page.
Play responsibly, enjoy the experience
Enjoy entertainment on poko — responsibly. If you have questions, please check our FAQ section.